Registrar's Office
Ball Hall Room G32

141 Central Ave    
Keuka Park, NY 14478   

Phone: (315) 279-5204   

Fax: (315) 279-5294   

registrar@mail.keuka.edu

Frequently Asked Questions  

General FAQ's

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How can I get a statement of attendance/verification of enrollment?

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How can I change my address?

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How can I change my name?

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Why do I need a change of registration form signed by the instructor when I am just changing sections of a class?

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When are grades mailed?

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Can I receive my grades by telephone?

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How can I get a copy of my transcript?

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I believe that a grade I received is inaccurate.  Who do I contact?

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How do I find out if classes are cancelled due to weather?

Graduation FAQ's

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How can I get a statement of attendance/verification of enrollment?

 

Answer:
Students needing verification or confirmation of their enrollment status with Keuka College for health insurances, student loan deferment or credit purposes may request that a verification letter be sent from the Registrar’s Office.

Please note that enrollment can only be verified for the actual term in which a student is registered. Verification of future enrollment or class registration cannot be issued until actual registration occurs.

If you need a verification letter, please click on the link below and print the form. You may also stop by the Registrar's Office (Ball Hall G32) during office hours to obtain one.

The verification will provide the dates of the semester being verified, registration status (enrolled or pre-registered), full-time/part-time status, anticipated major and expected date of graduation.

Verification letter...

How can I change my address?

Answer:
Complete a change of address form available on the web or at the Registrar's Office. Newly admitted students should contact the Admissions Office.

Change of address form...

 

How can I change my name?

Answer:
Complete a change of name form available on the web or at the Registrar's Office. All change of name forms must be accompanied with legal documentation (marriage certificate, divorce decree, legal order, etc.) when submitted to the Registrar's Office. 

 Change of name form...

 

Why do I need a change of registration form signed by the instructor when I am just changing sections of a class?

Answer:
Once the semester begins, students must request permission from the course instructor to be added into a course, even if it is only a change of course section. Once permission is given, the instructor will sign a change of registration form to indicate permission.

 

How can I get a copy of my transcript?

Answer:
All transcripts must be requested by the student, either in person, by completing the transcript release form or by submitting a written request by mail or fax. For further information please click below.

Transcript Request...

 

I believe that a grade I received is inaccurate.  Who do I contact?

Answer:
If you believe that a grading error has occurred, you should contact the instructor of the course.  If the instructor wishes to change the grade, he/she must submit a change of grade form to the Registrar's Office.  Once the grade has been changed, the Registrar's Office will notify the student.

 

When are grades mailed?

Answer:
Grades are due approximately one week after the end of the semester. Grades are usually processed and mailed within 10 working days of the end of the term to the student’s permanent address on file.

 

Can I receive my grades by telephone?

Answer:
Because we are unable to verify the identity of any caller beyond a reasonable doubt, grades are not released by telephone to protect the student’s right to privacy.

 

How do I find out if classes are cancelled due to weather?

Answer:
Should the College close due to weather, information will be announced on the following stations:

 Radio:
WYLF, 850 AM (Penn Yan)
WFLR, 1570 AM (Dundee)
WFVA, 1240 AM (Geneva)
WCGR, 1310 AM (Canandaigua)
WVIN, 98.03 FM (Bath)
WHCU, 870 AM (Ithaca)
WHAM, 1180 AM (Rochester)
WBEE, 92.5 FM (Rochester)
WHEN/WSYR, 620 AM (Syracuse) 

Television:
WSTM, Ch. 3 (Syracuse)
WTVH, Ch. 5 (Syracuse)
WIXT, Ch. 9 (Syracuse)
WROC, Ch. 8 (Rochester)
WHEC, Ch. 10 (Rochester)
WORK, Ch. 13 (Rochester)
WETM, Ch. 18 (Elmira) 

In addition, students and staff may call the following telephone number to see if the College is closed:  315-279-5000 ext. 7669.

 

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Graduation FAQ's
 
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What is the Graduation Application/Diploma order form?

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Do I have to apply?

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When should I complete my application for graduation?

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What is a degree audit?

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What if I took courses at another college and they don't appear on my Keuka College transcript?

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What if I have a grade of incomplete?

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How many credits do I need to graduate?

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What grade point average (gpa) must I have to graduate?

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How many Field Periods are required for graduation?

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What if I have two majors, do I receive two diplomas?

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Do I have to have a concentration to graduate?

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Do I have to have a minor to graduate?

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I am completing my graduation requirements in December.  When do I get my diploma?

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When will I begin receiving Commencement information?

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When will I receive my diploma?

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What if I don't attend commencement, how will I receive my diploma?

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Does my major show on my diploma?

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How do I earn a degree with distinction?

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What if I am not done with my requirements in May, can I still participate in the Commencement ceremony?

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What if I am taking a course at another college to complete my requirements?

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What if I am completing a Field Period to complete my requirements?

What is the Graduation Application/Diploma order form?

Answer: 
This is the official application for graduation. When this form is submitted, a preliminary degree audit of your transcript is completed.

 

Do I have to apply?

Answer:
Yes, every student must complete the graduation application.  Graduation is NOT automatic.

 

When should I complete my application for graduation?

Answer:
You should complete your application during the month of March of your junior year.

 

What is a degree audit?

Answer:
A degree audit is a series of administrative procedures that determine if a student has met all degree requirements. The official audit is conducted by the Registrar’s Office and supersedes all other indications that the student has completed degree requirements. It is each student’s responsibility to ensure that all requirements will be met by graduation.

 

What if I took courses at another college and they don’t appear on my Keuka College transcript?

Answer:
Make sure that you have requested an official transcript from the college at which you completed the course.  If you have not requested an official transcript, do so at once.  The transcript must be sent directly from the college.  Copies issued to students are not accepted.

 

What if I have a grade of incomplete?

Answer:
We do not assume successful completion of a course when the grade is incomplete.  The requirement is incomplete until the final grade is submitted.

 

How many credits do I need to graduate?

Answer:
All Keuka College graduates must complete a minimum of 120 credits prior to graduation.  Some majors, however, will require more.

 

What grade point average (gpa) must I have to graduate?

Answer:
Students are required to have both a cumulative gpa and a major gpa of 2.000 to graduate. Some major require a higher gpa. Please refer to the Keuka College Record.

 

How many Field Periods are required for graduation?

Answer:
Students, who entered Keuka College as freshmen, are required to successfully complete four Field Periods. Transfer students should refer to the evaluation of transfer credit that was prepared for them when they entered Keuka College.

 

What if I have two majors, do I receive two diplomas?

Answer:
If the majors are in the same degree program (both are BA), you will receive one diploma.  If each major is awarded a different degree (BA and BS) with at least 30 additional credits beyond the first degree, then you may be eligible to receive a diploma for each degree awarded. Students who believe they may be eligible should contact the Associate Dean for Academic Programs.

 

Do I have to have a concentration to graduate?

Answer:
If you are pursuing a major in biology, unified childhood/special education, unified early childhood/special education, visual/verbal arts, or theatre/drama you are required to have a concentration. Other majors (management, psychology, and sociology) have optional concentrations. Please refer to the Keuka College Record for a listing of the concentrations offered under these majors.

 

Do I have to have a minor to graduate?

Answer:
No, completion of a minor is optional. If you believe that you have completed the requirements for a minor, please indicate your minor on your graduation application.  Please refer to the Keuka College Record for a listing of the minors offered by Keuka College.

 

I am completing my graduation requirements in December.  When do I get my diploma?

Answer:
If you complete your degree requirements in December, your diploma will be mailed in mid-January to the address on file in the Registrar’s Office.  Note: you must complete a financial aid exit interview and must have satisfied your financial obligations with the College. 

 

When will I begin receiving Commencement information?

Answer:
Commencement information will start appearing at the end of February.  We will d-box information and/or e-mail information to you.

 

When will I receive my diploma?

Answer:
Commencement and graduation should not be confused.  Commencement is the ceremony for candidates for graduation.  Graduation is the point at which it is determined that all degree requirements have been completed and the degree is conferred.  Diplomas are issued to students who have completed all degree requirements, who have completed the financial aid exit interview process and who have satisfied all financial obligations with the College.  Students who have satisfied these three requirements may pick up their diplomas after commencement ceremony.

 

What if I don’t attend commencement, how will I receive my diploma?

Answer:
Diplomas that have been cleared for release and have not been picked up after the Commencement ceremony will be mailed first class to the student’s permanent residence that is on file in the Registrar’s Office.  They are normally mailed out one week after the ceremony.

 

Does my major show on my diploma?

Answer:
No, only the degree awarded and any Latin honors earned.  If you need to show proof of graduation including your major you would request an official transcript.

 

How do I earn a degree with distinction?

Answer:
Eligibility of an award of Degree with Distinction (Latin honors) is based on the earned cumulative grade point average (gpa) as follows:

             3.90 and above           Summa Cum Laude
             3.70 – 3.89                 Magna Cum Laude
             3.50 – 3.69                 Cum Laude

Transfer students who have achieved a Keuka College grade point average of 3.50 or higher will be considered for a Degree with Distinction if the student has taken a minimum of 45 semester credits at Keuka College.  The student’s grade point average will be recalculated to include all college-level work completed.  The new grade point average must be above a 3.50.  The Student may not obtain a higher honor that his/her Keuka College gpa indicates.

 

What if I am not done with my requirements in May, can I participate in the Commencement ceremony?

Answer:
Participation in the ceremony is limited to those who have completed all quality point-bearing degree requirements and for those who are within six credit hours of meeting graduation requirements.  Students who are within six credits must file a petition of participation with the Registrar's Office.  All outstanding requirements must be satisfied before July 31 of the graduating year.  Failure to meet this deadline will result in the delay of your official graduation from Keuka College and the receipt of your diploma.

 

What if I am taking a course at another college to complete my requirements?

Answer:
When the official transcript is received, your degree will be posted and the diploma mailed.  Transcripts must be received no later than July 31 for the May graduation posting.  The course and degree will be posted and your diploma will be mailed to your home address. Failure to meet this deadline will result in the delay of your official graduation from Keuka College and the receipt of your diploma.

 

What if I am completing a Field Period to complete my requirements?

Answer:
You should make arrangements with your Field Period evaluator for the completion of your Field Period requirements.  The grade for your Field Period must be submitted to the Registrar's Office by July 31.  The grade and degree will be posted and your diploma will be mailed. Failure to meet this deadline will result in the delay of your official graduation from Keuka College and the receipt of your diploma.

Send mail to - registrar@mail.keuka.edu - with questions or comments about this web site.
Keuka College © 2003 Page last updated: 25 October 2006