The Health & Counseling Center is located on the first floor of Keuka Commons and is open Monday-Friday, 8 a.m. - 4:30 p.m. The Center provides assessment and treatment of common and emergency health and emotional concerns. Whatever your concern may be, we can help. Check out our Instagram @KeukaHealth for events, tips, and tricks for being the best version of yourself!
Health & Counseling FAQs Share a Concern Now Respiratory Virus Policy
Make an Appointment
To make an appointment at the Keuka College Health & Counseling Center, please do one of the following:
- Use our self-service option by logging in to the Student Health Portal and clicking the Appointments tab to schedule your own appointment.
- Visit us in person on the first floor of Keuka Commons, Suite 115. We're open Monday through Friday, 8 a.m. to 4:30 p.m.
- Call the Health & Counseling Center at (315) 279-5368. Be prepared with your days/times of availability so we can more easily schedule you an appointment.
- E-mail us at [email protected]. While we offer email as an option, for the quickest appointment scheduling, we recommend calling or stopping by in person.
During your visit, you'll meet with a qualified healthcare professional to discuss your needs and concerns.
Student Health Portal & Health Forms
The student health portal is a one-stop place for students to easily submit health forms, send secure messages to the health & counseling staff, and quickly access resources to help support mental and physical health. Students are required to complete several health forms, including one that needs to be printed and taken with them to their healthcare provider to complete and sign. All forms can be found in the student health portal.
Student Health Portal Physical Form for Student Athletes Medical Release of Information
For medical needs, students are asked to call ahead to (315) 279-5368 to schedule an appointment with our healthcare providers. We bill insurance for medical appointments, so students will need to provide updated health insurance information at the time of visit.
Students are encouraged to be familiar with their health plan, particularly if coverage is "out of network" or if pre-authorization is required for visits to the Health Center.
Our healthcare providers can call in prescriptions to area pharmacies. We work with pharmacies in Penn Yan that can deliver prescriptions or over-the-counter medication to campus free of charge.
Health Resources
Finger Lakes Health Urgent Care (Geneva)
789 Pre-Emption Road
Geneva, NY 14456
(315) 781-2000
Soldiers and Sailors Memorial Hospital
Urgent Care and Emergency Department
418 North Main Street
Penn Yan, NY 14527
(315) 531-2000
Geneva General Hospital
196 North Street
Geneva, NY 14456
(315) 787-4000
Are you feeling stressed, alone, anxious, overwhelmed, down, or different?
The Health & Counseling Center offers individual therapy in-person or via teletherapy for comfort and convenience. Counseling services are available to students enrolled at Keuka College for no cost.
We use a brief solution-focused approach to assist with concerns such as anxiety, depression, grief and loss, stress management, adjustment to life challenges, and relationship issues. Students who need ongoing counseling, or counseling that is deemed beyond the scope of practice of the Center, will be referred by Counseling Center staff to local resources or resources closer to the student’s home.
Make an Appointment
- Use our self-service option by logging in to the Student Health Portal and clicking the Appointments tab to schedule your own appointment.
- Visit us in person on the first floor of Keuka Commons, Suite 115. We're open Monday through Friday, 8 a.m. to 4:30 p.m.
- Call the Health & Counseling Center at (315) 279-5368. Be prepared with your days/times of availability so we can more easily schedule you an appointment.
- E-mail us at [email protected]. While we offer email as an option, for the quickest appointment scheduling, we recommend calling or stopping by in person.
When students are seen in person, the only time they need to wear a mask is if they have symptoms of an upper respiratory infection or if they are on days 6-10 after a positive COVID diagnosis. Guidelines may change based on current policy.
Counseling Resources
24/7 Emergency Support
Call or Text 988 to get connected with a counselor 24/7/365 through Lifeline.
If you experience a mental health crisis outside of business hours:
- Connect with your RA/RD for assistance
- Contact CPEP Mobile Crisis Unit directly at (585) 462-1080, or
- Call Campus Safety at (315) 694-0268. Campus Safety is available 24/7, 365 days.
Also consider going directly to Soldiers& Sailors Memorial Hospital (or have a friend take you).
- Soldiers & Sailors Memorial Hospital
Phone: (315) 531-2000
Address: 418 N Main St, Penn Yan, NY 14527
Campus Safety can provide a ride back from campus if needed. Students can be evaluated by a crisis team 24/7.
- Counseling Brochure
- What even is counseling?
- Online Mental Health Resources From Your Dorm:
Keuka College is excited to offer students access to the OASIS app, a 24/7 support service designed to help manage common life stressors and enhance well-being. Funded through our SAMHSA Mental Health Awareness Training (MHAT) grant, OASIS provides a variety of self-help resources and guided chat support to empower students to handle stress, build resilience, and maintain their mental health.
The app offers solution-based motivational interviewing through a confidential chat function, monitored by mental health professionals to ensure student safety. If a student experiences more serious concerns, the app’s monitoring system will notify the College so we can provide immediate support.
OASIS is part of our broader commitment to proactive wellness and upstream prevention – focusing on preventing challenges before they become severe. This aligns with our three-tiered approach to student well-being and the eight dimensions of wellness that are at the heart of our co-curricular programming in both Academic Affairs and Student Development.
Download the OASIS app to find tools and support tailored to your needs and well-being!
- John D. Kelly Clinic - Penn Yan, NY
Phone: (315) 531-2400
- FLACRA - Penn Yan, NY
Phone: (315) 536-7751
The world feels so overwhelming and crazy sometimes! Come and enjoy a quiet spot to relax in the MindSpa. Amenities include the ultra relaxing massage chair, essential oil diffuser, broad spectrum light therapy, and simply peace and quiet.
Students can schedule a 30 minute appointment in the Mind Spa portal. Students can also stop in to the Health and Counseling Center to see if the room is free! Contact [email protected] if you would like to know more.
Keuka College's Health & Counseling Center is staffed from 8 a.m. to 4:30 p.m., Monday through Friday.